Publications

First Do No Harm: A White Paper on Cardholder and Small Business Operator Views About Credit Card Fees and Surcharges

This paper reflects consumer opinions and small business owner/operator viewpoints on government regulations regarding payment systems in general and credit cards in particular. The paper is based on survey results conducted by PERC and PERC/ORC.

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Authors: Michael A. Turner, Ph.D.

Topics: Credit Access, Information Policy, Small Business